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News from Alta Rancho Pet & Bird Hospital
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October 2009
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 Dear Reid,
Greetings friends,
Some clients have noticed the different format of our last newsletter and were curious. Our new Pet Portal service provides newsletters quarterly, which take some of the pressure off of me to create new ones myself. Hopefully, you will find the Pet Portal newsletters as enjoyable and useful as our home grown editions. Speaking of Pet Portals, we are having a great response from clients who have set up their Pet Portal pages. They love having easy access to all of their pet's vaccine and drug history, as well as direct access to our online store. If you haven't logged into your pet portal yet, please take the time to explore it. This link will show a short video of how to work the system.
Pet Portal Video Instructions
With Halloween just around the bend, be sure to get your pet's primped for our Annual Halloween Pet Costume Contest. See below for details.
We're always trying to improve our website for you. We've recently added professional instructional videos from VetVids and Cornell University to expand our library offerings. Click here to explore the videos.
We have also added Live Chat services to our website, wherein you can have a live text chat with our receptionists during business hours, or leave us an E-mail message when we are closed. When you are on the website, just click on this button, and help is moments away!
Thank you for entrusting your pet's health care to us.
Sincerely,
Reid Shufer, D.V.M.
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| Contact Us |
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8677 19th Street
Rancho Cucamonga, California 91701
Phone: 909-980-3575
Fax: 909-948-5167
e-mail: Arphweb@aol.com
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Halloween is just around the corner and we hope you are busy working on your pet's costume! We will be having another contest this year to see who really has the cutest costume. Bring in your pet on Oct. 30 or 31st in costume and:
Our staff will vote for the following:
- Best Overall Costume
- Most Original
- Most Creative
Winners will receive valuable prizes:
- First Prize: Free Dental Prophy for the pet in questions
- Second Prize: Free Comprehensive Physical Examination
- Third Prize: 2 nights free boarding.
We hope to have another great turnout!
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Case of the Month:
Help! I can't walk!! ;
Dublin is a sweet 16 week old Great Dane puppy, who presented to us with a history of 2 days with progressive lameness affecting multiple legs. The owners did not report any known trauma to Dublin and he had had no previous history of lameness. The owner had given Dublin an aspirin two days prior to presentation in an attempt to reduce his pain. He vomited blood and stopped eating the day before he was brought in for evaluation.
On physical exam Dublin was obviously painful. He could barely stand even with assistance. His gums were tacky revealing dehydration. He appeared to be painful in all 4 legs and we noticed some swelling near the wrists (carpi).
C lick Here to find out what happened to Dublin
Fun Dog Facts...
Did you know?
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In the late 1800's, Lassie type Collies were known as Scottish Sheepdogs.
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George Washington had 36 foxhounds, and one was named Sweetlips.
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Former President Lyndon Johnson howled with his favorite dog, Yuki, a stray rescued by his daughter, Luci, at a Texas gas station. He also had two Beagles named Him and Her.
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Teddy Roosevelt's pit bull, Pete, once ripped off a French ambassador's pants at a White House event.
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Franklin D. Roosebelt once spent $15,000 to have a destroyer return to the Aleutian Islands and retrieve his Scottie, Fala, who had been accidentally left behind.
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Davy Crockett's dog was named Sport.
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Zorba, an English Mastiff, is the heaviest dog on record, weighing 343 lbs at the age of 8 in 1989.
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Give the Gift of Health and everyone wins!
The greatest compliment you can give us is your personal referral to friends and family. We have created our "Gift of Health" program to help you encourage referrals to our practice. Here's how it works:
- Refer your friends or family members to us and as new client referrals they will receive their 1st visit at 1/2 off the normal fee.
- That is a $19.00 savings!
- When they come in, we will send you a thank you letter with a coupon for $10.00 on any veterinary services (food, drugs and supplies are not eligible).
- After you refer 10 clients to us, you will become a permanent "Good Health Ambassador" and receive 10% off on all your veterinary services for the year.
If you are happy with the services we have been providing, spread the word and give the Gift of Health to all your friends today.
We appreciate your support! |
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Save $50.00 on Dental Work
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Bring home a fresh smile for the holidays!
$50.00 off all Dental Work!
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| Offer Expires: Dec. 31, 2009 (Coupon must be presented at the time of procedure. Limit 1 offer per family). Vaccinations must be current. Dental may require pre operative blood testing and examinations. |
Save $100.00 off Tumor removal
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If you want your pet looking their best for the holidays, now is the time to have those tumors removed!
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| Offer Expires:11/30/2009 Must present coupon at the time of service. Physical exam required within 2 months of surgery. Blood tests may be required before anesthesia. Appointment required surgery. Limit 2 pets per household. |
Free Microchip
Implant
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Receive a free Home Again Microchip Identification Implant with any Sterilization Surgery or Dental Procedure. A $42.00 Value!
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| Offer Expires: Nov. 30, 2009 Limit 1 per family. Coupon must be presented at the time of service. Activation of Chip with Home Again must be performed by our agents for a fee of $14.99 for the 1st year. Valid for dogs and cats. Must be scheduled surgery during normal business hours. Not Valid with other coupons or promotions. |
Save $5.00 off Heartworm Test
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Save $5.00 off the cost of Heartworm testing when you purchase 12 months supply of Iverhart Plus Heartworm Preventive.
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| Offer Expires: Dec. 31, 2009. No limit on number of pets. Test can be performed during an exam or during our clinic hours 12:30 to 3:00 PM Mon-Sat |
Frontline
1 Month's Supply Free
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Get a jump on Fleas this season!
Buy 6 month's supply of Frontline Plus Flea and Tick Control solution and receive 1 month's supply free. (A $12.00 Value!)
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| Offer Expires: Expires12/31/2009 |
$30.00
Credit
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Earn up to $30.00 for your opinion!
Help us build our business by reviewing our hospital on the web. Your opinion matters!
Print out your review, bring them in to the front office and receive $5.00 hospital credit* for each review you submit (up to 6 review).
We encourage your honest opinion of our practice. if you have a harsh review, I encourage you to address it directly to me at drshuf@aol.com, before posting so that I can address your issues and improve our practice for all.
Click the links below to go to the review sites for our hospital. You can copy and paste your review from one site to the next.
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| Offer Expires: 11/30/2009 Maximum $30.00 credit per household. May be used on any veterinary services or products except diets. |
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